F.A.Q.s

Installation

  • We strive for precision in our installations, committed to delivering the utmost accuracy and customer satisfaction. However, it's important to note that we refrain from installing windows when temperatures drop below 14°F. This decision is rooted in our dedication to providing a comfortable experience for our customers.

    In extremely cold conditions, below 14°F, we may encounter challenges that could compromise the optimal performance of our installations, leading to discomfort in our consumers' homes. To learn more about our meticulous installation process and the measures we take to ensure your comfort, please refer to our detailed installation guidelines. Your satisfaction and comfort are our top priorities.

  • Below is a checklist of items we request our customers to take into account while preparing for our installation experts:

    •Remove window coverings.
    •Remove obstructions including plants and personal items from the windowsills.
    •Consider moving furniture or fragile items that may affect the work area.
    •Ensure your pets are in a safe place.
    •Advise our scheduling team if there is ample parking for work vehicles.
    •Walkways should be free of debris or snow to ensure everyone's safety.
    •Remove doorbells and window sensors.

  • The duration of your installation will be influenced by the quantity of doors and windows undergoing replacement. Generally, our projects are finalized within a single day. Our scheduling team will provide confirmation on the specific timeframe needed for your particular project.

  • Your installation will be carried out by our certified professionals. Our dedicated installers take pride in delivering installations of the highest quality, ensuring that your windows and doors are meticulously placed and meet our stringent standards.

  • We offer a comprehensive range of installation services, covering:

    •Retrofit installations.
    •Brick to Brick installations, which include vinyl brick mold.
    •Stud to Stud installations, incorporating aluminum capping for added durability and aesthetics.

  • We have tailored solutions to meet all your residential needs, as well as catering to low-rise construction opportunities and the requirements of most new homes.

Products

  • These solutions are exclusively offered as Retro-Fit options. The intricacies involved in frame removal are comparable to making a new cut in concrete, necessitating work within a confined space. Simply cutting the frame won't yield a sufficiently large opening to meet the standards of a proper fire escape. To ensure proper installation and compliance, we do not sell these solutions as full-frame replacements. Our commitment is to deliver quality work, and therefore, these solutions are available only as retrofits or retrofits with jambs.

  • Below is a checklist of items we request our customers to take into account while preparing for our installation experts:

    •Remove window coverings.
    •Remove obstructions including plants and personal items from the windowsills.
    •Consider moving furniture or fragile items that may affect the work area.
    •Ensure your pets are in a safe place.
    •Advise our scheduling team if there is ample parking for work vehicles.
    •Walkways should be free of debris or snow to ensure everyone's safety.
    •Remove doorbells and window sensors.

  • The duration of your installation will be influenced by the quantity of doors and windows undergoing replacement. Generally, our projects are finalized within a single day. Our scheduling team will provide confirmation on the specific timeframe needed for your particular project.

  • Your installation will be carried out by our certified professionals. Our dedicated installers take pride in delivering installations of the highest quality, ensuring that your windows and doors are meticulously placed and meet our stringent standards.

  • We offer a comprehensive range of installation services, covering:

    •Retrofit installations.
    •Brick to Brick installations, which include vinyl brick mold.
    •Stud to Stud installations, incorporating aluminum capping for added durability and aesthetics.

  • We have tailored solutions to meet all your residential needs, as well as catering to low-rise construction opportunities and the requirements of most new homes.